What to Look for In a Foundation Repair Contractor

Your home’s foundation is essential to the safety of your property and the wellbeing of your family. Repairing it should not be a DIY project. You’ll need to hire a professional to ensure it gets done right.

No homeowner wants to end up with a lousy foundation repair job, so you’ll need to do some research before you find the right contractor. Here are some things to look for in a foundation repair professional that will ensure you get the best value.

What to Watch for in a Contractor

Reviews

Reading customer reviews can give you a lot of insight into the quality of work that a contractor does and what you can expect in the way of customer service. Don’t rely on referrals that the contractor provides you, as these will likely only be customers who have good things to say. Rather, go online to find additional customer reviews. There are different places online that you can go to find these reviews, such as Yelp, Angie’s List, and your local BBB. You can also search for the company name and review to see what turns up.

Social media websites are another excellent resource to find out what people are saying about a business. While some platforms allow users to hide negative feedback, you might still find some honest comments from previous customers. However, consider the nature of the comments before you let a bad review sway your decision. No matter how good a contractor is, not everyone will be happy with the work or experience. Expect to see one or two negative reviews. But, if there is a pattern of unhappy customers, stay away.

Credentials

Avoid contractors that are not licensed to do the work they are promising to do. A license is the very basic credential you should expect from a repair person. You’ll want to find a foundation repair professional that has some training under their belt. Certifications or affiliations can also demonstrate they have the knowledge and skill to get the job done. Contractors that belong to associations are required to abide by the standards set by the trade association, which protects customers.

Experience

Contractors learn more from every job they do. The more experience a contractor has, the more skills and knowledge they’ve gained, which you can benefit from if you hire them. Additionally, companies that have been around for a long time show you that they’re more likely to still be around when the work is complete. Newer companies may offer you discounts and deals to get your business, but they lack the reputation that proves you can trust them. Business communities can be competitive, and if you find a professional that has been around for several years, it’s a good sign. You can trust they have a good reputation, or someone would have put them out of business a long time ago.

Also, consider how many years the contractor has been in business. Foundation repair companies with good reputations can sometimes be sold, and the new owners do not live up to the standards set out by the original owner. Be on guard for this.

Warranty

When it comes to work on your home, a warranty is not just a piece of paper. It’s a promise. Foundation repair professionals who don’t offer a warranty may signal that they don’t do good work. Contractors who provide warranties are committing to do their very best work. They are staking their reputation and their own money on it.

No one will want to do the work twice, especially if it is at their own expense. A warranty demonstrates a commitment to do it right the first time. Be sure that you read the warranty details carefully, so you know it covers the work they do on your foundation and if there are any exclusions.

Ask the professional if they’ve ever had a customer cash in on the warranty. If they say no, it may mean they don’t honour their promise. On the other hand, if they have a lot of examples, it shows they may not be careful with the work the first time around. Look for one who has a few instances over a long time. This means they honour their warranty but that they usually get things done right.

Insurance

Foundation repair can be complicated, and it can lead to serious damage to your home if it is not done right. Additionally, having workers on your property could make you liable if one of them gets hurt and your contractor doesn’t have insurance. You’ll want to find a professional that has adequate insurance coverage. Don’t be shy to ask for proof of insurance and review the documentation carefully. Look to see the policy is still active and the certificate is from the insurance provider directly.

Repair methods

There are different foundation repair methods that contractors can use in Canada. One factor that needs to be considered is what type of soil you have under your foundation. Contractors also need to understand what methods work best in each condition. Talk with your paving professional about their approach and what process they’ll use on your driveway. However, foundation settling can cause some work to fail, so a warranty is still essential.

Hiring the Right Contractor

Your home’s foundation is the key to stability and safety for you and your family. If you notice some damage around your home, it’s a good idea to consult a foundation repair contractor. Deciding to fix the problems now can protect you against more serious damage and higher costs later on. But it is important to pick the right contractor. If you don’t already have a reliable professional, it can seem intimidating trying to find a good one. Spending some time researching and asking the right questions can help you figure out who to hire for your foundation repairs.

If you’re looking for a professional that has built a reputation by exceeding customer expectations and providing quality foundation repairs, contact Black Tar today.

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